Support
Frequently asked questions
Packages, tools, the 2×2 matrix, and how affiliate payouts work — in plain language.
What do I get with a package?
A one-time BNB purchase unlocks BusMe campaign credits, Mintit NFT tokens, a Hotel Savings Card, a restaurant incentive, Worldwide Vacation grant(s), wholesale hotel portal access, credit top-ups, and team affiliate rewards. There is no purchase service fee. Exact quantities depend on the tier — see Packages.
How do the package tiers differ?
Gen X (0.25 BNB): 100 campaign credits · 100 mint tokens · $100 hotel card · $100 dining · 1 vacation. Gen X+ (0.5 BNB): 200 campaign credits · 200 mint tokens · $200 hotel card · $200 dining · 2 vacations. Gen X++ (1 BNB): 400 campaign credits · 600 mint tokens · $300 hotel card · $300 dining · 2 vacations. Every tier also includes wholesale hotel portal access, credit top-ups, and access to affiliate benefits. No purchase service fee. See Packages for the full comparison.
Can I buy more credits later?
Yes. Campaign and NFT credit top-ups are available on every Gen X package, so you can keep running campaigns and minting without buying another package.
Is there a purchase service fee?
No. Gen X package purchases have no extra service fee. Published affiliate splits are paid as listed.
How does the 2×2 matrix work?
Each package places you in a 2×2 tree: two seats under you, and two under each of those — six seats per cycle. When all six fill, a renewal seat opens so earning can continue. Full diagrams are on Team Affiliate Benefits.
How do team affiliate commissions pay?
On a typical placement — you signed them up and they sit directly under you — parent 20% and grandparent 25% pay instantly, and you accrue 10% as a monthly signup bonus. If they sit two levels under you, you earn 45% instantly plus 10% monthly. If they cannot sit in your tree, you accrue 50% monthly instead. The sixth seat that closes a cycle uses a separate split and holds 50% for the next cycle. Full tables are on Team Affiliate Benefits.
What if someone I signed up does not sit under me?
Parent and grandparent pay only when they are in that buyer’s tree. If you signed someone up but they place under someone else — often because you have not bought that package yet — you do not get the instant parent or grandparent pay. You accrue 50% as the monthly signup bonus instead.
What happens when a cycle completes?
The sixth seat closes the cycle. The parent or grandparent who signed that buyer up can earn 20% instantly, a signup bonus still accrues, and 50% is held to open the next cycle. That hold is paid later as a monthly bonus using the same placement rules — not as another instant parent or grandparent payout.
How do I qualify for the monthly signup bonus?
You need 2 first-time buyers in the calendar month (America/Los_Angeles). A first-time buyer is a referral whose first package purchase falls in that period. Eligibility cutoff and settlement are on the last day of the month. If you do not qualify, that month’s accrued bonus is not paid to you.
Do I need a wallet?
Yes. Package purchases and team affiliate payouts run on BNB Smart Chain. Connect a wallet from your member dashboard before buying.
Still have questions?
Compare live package allotments or read the full affiliate payout tables.